Frequently Asked Questions

These are a list of frequently asked questions concerning Click on the appropriate question to receive the answer.

Site Information

Clinical Tools will not share your personal information with any third parties. However, if taking one of our modules is part of your required coursework, your measurement data (e.g.pre/post tests) will be reported to your professor upon their request.

In the About Us section, there is a brief overview of CTI, as well as a link to our corporate site.

Getting Credit

You must request credit (AMA PRA Category 1 Credit (TM), CEUs, etc) at most 30 days after completion of all other parts of the activity (such as any/all pre/post surveys, assessments, the training modules, simulation or interactive chat experience).

ALSO: Note that if the credit for the activity has an "end date" you MAY NOT REQUEST CREDIT after the end date.  Letters of completion /participation will continue to be available.

You can see the list of available credits on the activity homepage. Approximately 10 hours are available. Currently ACCME, CHECH, NBCC, and DCBN are available. A letter of completion is available for all others completing the activity.

Using the Site

Find the module that you want to take on the Activity Page/Modules List Page and click on the link. You will be taken to the module.

A module will be marked in your transcript as complete when you have satisfied the time and page view requirements, even if you have not viewed all of the pages in the module. Use the left navigation to view the remaining pages in the module.

Please be sure to always access the activity through the activity homepage, to ensure being able to progress through the modules correctly (Please do not "bookmark" pages directly). Once you enter through the activity homepage, you should get normal navigation.

To access your individual module certificates, click the Account link at the top right and go to the Module Transcript tab. From there you can access your certificates or print them if necessary.


Registration on our site is free. Currently, no fee is required to take our courses and request credit.

If you have a large group interested in our programs, please contact us to discuss further details.


Clinical Tools includes multiple measures in our modules to assess changes in knowledge, attitudes, self-efficacy, and intended behavior. We track this data for all users to assess the impact of our online curriculum.

If your questions were not answered through our FAQ section, feel free to Contact Us with your specific request and we will get back to you in a timely manner.

Please do not call. Support phone calls cannot be returned in a timely fashion.